“We were up against the wall and our previous tech support guys were milking us for every dollar they could with constant delays and more hardware that they promised us we needed. We were referred to Black Tie IT by a colleague and within two days of having them on-site, we had problems solved that we had dealt with for 2 years. We would never go anywhere else.”
“The service we received from Black Tie IT was top-notch. We have servers and virtual machines and a network that would scare most technical support companies. This group came in and had everything under control in minutes. Would I refer them to others? I would actually not refer anyone else.”
“I have a small Dental practice in Scottsdale, AZ and no matter the time of day, Black Tie answers the phone. Before I can finish my sentences they are already logging into my machine and fixing the problem while I speak. A+++ rating for these guys, and free dental work for life.”
“We have constantly had network issues in our office. About a month ago we couldn’t even reach our IT person. We reached out to Derek and he was able to come to our office within a couple hours. He assessed our situation and was able to solve our problem with our phones and computers. We are now using him for our network needs. Thank you Derek!
I would definitely recommend him to any person in need of IT support. He is professional, efficient and responds within minutes.”
“We have a medium sized medical office which is part of an ambulatory surgery center. Our connection to the internet was moved far from our business transaction site in the front of the office by Cox Cable, which only became apparent after signing up for a new internet plan.
We needed to have wiring through the crawl space in our ceiling, through a fire wall, and out into the front office so we could use our credit card machines to process transactions.
Derek, looked at the problem on a Friday afternoon, and it was solved by the next morning. He is professional, courteous, and knowledgeable.”